Accessibility

Our commitment

We want anyone to be able to browse and buy from this store, whatever device or assistive technology they use. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What we have done

• Semantic HTML landmarks, headings in order, and a “skip to content” link on every page.
• Every image has descriptive alternative text; decorative images are hidden from screen readers.
• Every form field has a visible, programmatically associated label, and errors are announced.
• The whole site is operable by keyboard, with a visible focus indicator throughout.
• Drawers and dialogs trap focus while open, return focus on close, and close with Escape.
• Status messages use live regions, so screen readers announce bag updates.
• Text contrast meets or exceeds 4.5:1, and the layout reflows to 320px without horizontal scrolling.
• Animation is disabled automatically for anyone who has set “reduce motion”.
• Interactive targets are at least 44 by 44 pixels on touch devices.
• The site works without JavaScript: every action falls back to a standard form submission.

Known limitations

We would rather tell you than have you discover these:

• The payment page is provided by Stripe and is outside our direct control. Stripe publishes its own accessibility information.
• Product photography conveys colour and texture that alternative text can only approximate. Shade descriptions in the specification table are written to stand alone — if one is unclear, email us and we will describe it properly.
• PDF documents, if we publish any in future, may not yet be fully tagged.

Report a barrier

If something on this site is difficult or impossible to use, please tell us. Include the page address, what you were trying to do, and the browser and assistive technology you use.

Email LuxeBloomBeautyLLC@outlook.com or call (901) 445-3667. We acknowledge accessibility reports within 1 business day and treat them as priority fixes.

Ordering another way

If you cannot complete an order on the site for any reason, call (901) 445-3667 during Monday-Friday, 9:00 AM - 5:00 PM Eastern. We will take the order details over the phone and send you a secure payment link, so you never have to read a card number aloud.